πŸ“š Essential Guide

An Airing of Grievances The Unofficial Guide to CAF Grievance Management

300+ Pages An Airing of Grievances book cover - 300 page CAF grievance guide by former CFGA analyst Jay Tarzwell
βœ“ 35+ Year Military Officer βœ“ Former CFGA Analyst & Manager βœ“ 300+ Grievances Analyzed

Turn grievance confusion into confidence with this comprehensive 300-page guide by Jay Tarzwell, who spent 5 years inside the Canadian Forces Grievance Authority analyzing hundreds of cases.

  • Step-by-step filing process with real examples
  • Procedural fairness explained in plain English
  • Templates, checklists & insider tips included

⭐ Available on Amazon β€’ Trusted by CAF members across Canada

300+ Pages An Airing of Grievances book cover - 300 page CAF grievance guide by former CFGA analyst Jay Tarzwell

Everything You Need to Navigate CAF Grievances

From filing your first grievance to understanding procedural fairness - this guide covers it all

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Step-by-Step Process

Learn how to file a grievance CAF style - from Notice of Intent through the 2024 digital submission form to final resolution.

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Natural Justice & Fairness

Understand your rights under procedural fairness and natural justice principles in the military context.

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CRAF Methodology

Master the Contention, Regulation, Analysis, Finding framework used by CFGA analysts to evaluate grievances.

The Canadian Armed Forces Grievance Process

A clear path through the complexity

1. Before You Grieve

  • Attempt informal resolution through chain of command
  • Consider Conflict and Complaint Management Services (CCMS)
  • Understand the difference between grievances and administrative investigations
  • Know your 90-day timeline from awareness of issue

2. Filing Your Grievance

  • Submit Notice of Intent (recommended but not required)
  • Use the 2024 Digital Grievance Submission Form
  • Clearly state the decision, act, or omission being grieved
  • Specify the redress sought

3. Initial Authority Review

  • Usually your Commanding Officer or delegate
  • Must have power to grant redress sought
  • Provides disclosure of relevant information
  • Issues decision with reasons

4. MGERC Review

  • Military Grievances External Review Committee
  • CFGA refers mandatory cases per QR&O 7.21
  • Mandatory: pay/benefits, release, medical, harassment
  • Provides findings and recommendations to CDS

5. Final Authority Decision

  • Chief of Defence Staff is Final Authority
  • Reviews MGERC recommendations if applicable
  • CFGA staff prepares synopsis and decision letter
  • Issues final and binding military decision

6. Judicial Review

  • Available if grievor remains unsatisfied
  • Federal Court reviews the decision
  • Must file within 30 days of FA decision
  • Reviews process and reasonableness

Ready to Master the Grievance Process?

Get instant access to practical guides, templates, and expert insights from 5 years of CFGA experience

Free Resources for CAF Members

Essential tools and guides to support your grievance journey

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MGERC Case Database

Search thousands of grievance case summaries to find precedents and similar cases. Essential for research and building your argument.

Search Cases
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Legal Case Research Tool

AI-powered CanLII search tool for finding Federal Court decisions and military law cases. A professional tool from The Chatbot Genius.

Search Legal Cases
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Procedural Fairness Guide

Understand your rights to natural justice and fair treatment in the grievance system.

Learn More

An Airing of Grievances - Available in Multiple Formats

Choose the format that works best for you

An Airing of Grievances ebook cover - comprehensive guide to CAF grievances

πŸ“± Ebook Edition

Instant download. Read on any device.

Get Ebook - $19.97
Jay Tarzwell holding An Airing of Grievances paperback book

πŸ“– Paperback Edition

Premium print edition. Perfect for reference.

Get Paperback - $34.97
🎧

Audiobook

🎧 Audio Edition

Listen anywhere. Perfect for commutes.

Currently available on Audible.com (US) only

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See the Complete Package

Front and back cover design for the paperback edition:

Get Your Copy of An Airing of Grievances

The comprehensive guide trusted by CAF members and analysts

What's Inside the Book

  • βœ… Complete CRAF methodology explanation and examples
  • βœ… Procedural fairness principles in military context
  • βœ… How to handle difficult grievors professionally
  • βœ… Writing clear, defensible grievance analyses
  • βœ… Understanding bias and maintaining objectivity
  • βœ… Real-world examples from 5 years at CFGA
  • βœ… Templates and practical tools
  • βœ… Complete glossary of terms and regulations

Available in Three Formats:

  • πŸ“– Paperback: $34.97 CAD
  • πŸ“± Ebook: $19.97 CAD
  • 🎧 Audiobook: $9.99 USD (Audible)
An Airing of Grievances book cover - The Unofficial Guide to Grievance Management in the CAF

"The most comprehensive guide to CAF grievance management available"

About the Author

Jay Tarzwell

Former CFGA Analyst & Team Manager

Jay Tarzwell spent five years as a grievance analyst and team manager with the Canadian Forces Grievance Authority before retiring from the Canadian Armed Forces. During his military career, he analyzed hundreds of grievances and supervised teams of analysts, developing the expertise that forms the foundation of this book.

Known for making complex ideas approachable, Jay's work bridges the gap between people, processes, and policy. He creates practical guides, teaches new analysts, and explores how human systems succeedβ€”or failβ€”when the stakes are real.

Today, Jay specializes in building bespoke AI applications with robust data privacy for sensitive industries, combining military discipline with cutting-edge technology innovation. He develops legal research tools for military law practitioners, including an AI-powered CanLII search interface that converts plain English queries into complex Boolean searches.

Jay Tarzwell, former CFGA analyst and author, with An Airing of Grievances book

Frequently Asked Questions

Quick answers to common grievance questions

How do I file a grievance in the Canadian Armed Forces?

CAF members can file a grievance using the 2024 Digital Grievance Submission Form within 90 days of becoming aware of the issue. Start by attempting informal resolution, then submit a Notice of Intent (recommended), and complete the digital form clearly stating the matter grieved and redress sought.

Do I need to send a Notice of Intent to grieve?

While not legally required, submitting a Notice of Intent (NOI) is strongly recommended. It gives your chain of command an opportunity to resolve the issue informally and demonstrates you've attempted resolution before formal grievance.

What is the Canadian Forces Grievance Authority (CFGA)?

The CFGA manages the entire CAF grievance process, maintains the National Grievance Registry, provides assistance to grievors and the chain of command, and prepares grievances for decision-makers at both Initial and Final Authority levels.

How long does the grievance process take?

Timeline varies significantly. Initial Authority decisions should be rendered within 4 months, but complex cases may take longer. Final Authority grievances, especially those reviewed by MGERC, can take 12-24 months or more.

What's the difference between a grievance and an administrative investigation?

Grievances address personal issues affecting individual CAF members (decisions, acts, or omissions). Administrative investigations examine potential wrongdoing, policy violations, or systemic issues. Some matters may involve both processes.

Where can I find examples of similar grievances?

The MGERC maintains a searchable database of thousands of grievance case summaries at their case summaries page. This is an invaluable resource for finding precedents, understanding how similar grievances were handled, and building stronger arguments based on established decisions.

How can I research judicial reviews of grievance decisions?

You can search Federal Court cases involving Final Authority decisions on CanLII. Try this Boolean search: ("Canadian Forces" OR "Canadian Armed Forces") "final authority" /p ("judicial review" OR "JR application"). View these results on CanLII or use our AI-powered search tool to create your own complex legal searches.